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Technical Marketing Manager

San Jose, CA

Technical Marketing Engineer/Manager: This position will describe, position, and market our company's products and solutions to customers globally. Key responsibilities of this position will include support of customer engagements, especially responding to customer tenders and RFx, and lead the promotion of our company's products through the creation of world-class presentations, datasheets, white papers, and other product marketing collateral.

Description
The position will play a key role in supporting our company's technical and strategic marketing activities. Leveraging industry and technical knowledge, analytical skills, business acumen and strong written and oral presentation skills, the successful candidate for this position will have direct impact and influence on our company's business success by contributing directly to positioning and presentation of our company's range of products and solutions to customers globally. In addition, this position will assist in analysis of competitive threats, market opportunities, and develop tactical and strategic plans to address these.

This position will primarily focus on supporting the sales team in developing business opportunities at customers, and provide detailed technical, business and corporate support to respond to customer tends and Requests for Information/Proposals (RFI/RFP). Key areas of activity will include:
* Work closely with sales teams to provide assistance developing customer opportunities and responding to RFx
* Help coordinate dialog with sales to determine the optimal offer in response to RFx, including which products to propose, key differentiation messages, and possible commercial offers.
* Organize a wide range of company resources to respond to customer tenders, including engineering, finance, services, and product planning.
* Develop responses for complex customer questions in tenders and RFx, including technical compliance and corporate questions.
* Develop standardized responses for common customer questions and manage database of responses to frequently asked questions (FAQ)
* Provide face-face technical marketing support for customer meetings to present on our company's products, solutions, and proposals.

In addition to supporting customer bids and proposals, this position will prime our company's product marketing activities, with activities including:
* Collateral development, including presentations for use by sales and marketing to position our company's products, solutions and benefits, develop white papers, datasheets and applications notes
* Represent our company in the industry through participation in technical conferences, workshops and publications, including preparation of abstracts and speaking/writing proposals
* Analyze and identify new customer and market opportunities, develop our company's solutions to address these, and champion their successful execution.
* Competitive analysis, including analysis of competitive companies, products and technologies, and develop attack/defend counter-positioning

Experience Requirements:
* This position requires a strong experience in optical transport systems and applications (SONET/SDH, WDM) or core data and/or broadband access (DSL, FTTx/PON, cableco) network applications and products.
* 5+ years in either technical or product marketing, sales or applications engineering, or systems engineering in related telecom technologies.
* Ability to orchestrate multiple virtual resources to manage project deliverables, coordinate cross-functional projects, and to work in a multi-task environment across organizational boundaries.
* Experience in creating technical papers, presentations, and RFx response generation, product and/or applications collateral is desirable.
* Excellent presentation skills, both written, visual (ie: PowerPoint) and verbally
* Knowledge of service provider and carrier optical network architectures, applications and technologies, and/or knowledge of broadband access and core data networks
* Bachelors degree in Engineering, Science or Business, advanced degree a plus. Job-related equivalent experience will be considered.